CMS migration RFP template
An editable brief for choosing a CMS migration partner, with a workbook to compare proposals and three-year costs.
- DOCX 26-section RFP with content inventory, vendor questions and evaluation criteria.
- PDF The complete template for reading and sharing.
- XLSX Score three vendors and compare costs, with editable weights and formulas.
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Template excerpts
Scope questions from sections 4 and 13 of the RFP.
| Decision | Buyer provides | Vendor must explain |
|---|---|---|
| Content volume | Item counts by type, language and migrate / archive / drop decision. | The expected automated and manual split, and the basis for it. |
| Transformation | Rich text, embedded components, media and relationships in scope. | The transformation pipeline and how references and media are preserved. |
| Verification | Content owners and acceptance requirements. | Who compares the migrated content, the sample size and pass threshold. |
| Cutover changes | The content freeze window and publishing constraints. | How changes during the build reach the new system through a delta import. |
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The full response schedule also asks vendors to price content inventory and mapping separately.
Example criteria from section 24. Confirm mandatory requirements and agree weights before scoring vendors from 0 to 5.
| Criterion | Weight | Evidence to request |
|---|---|---|
| Content migration | 20% | A transformation pipeline, an automated / manual split and an operational verification step. |
| Redirects and search | 10% | URL inventory sources, redirect ownership, monitoring and a retention commitment. |
| Cutover and rollback | 10% | A runbook, rehearsal, rollback trigger and named decision maker. |
| Commercials | 10% | An itemised schedule, three-year run costs and a priced change process. |
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Four of nine criteria shown; the full set totals 100%. A score of 4/5 at 20% earns 16 points. Totals appear once all scores are entered.
Use one currency, tax basis and start date for all bidders. Enter implementation once, then the three annual run costs.
| Cost line | Include | Clarify before scoring |
|---|---|---|
| Implementation | Discovery, build, migration, QA, training and cutover. | Fixed price or estimate; exclusions, assumptions and contingency. |
| Licences and hosting | Each year’s platform, infrastructure and tooling costs. | Editors, locales, traffic, storage, API calls and environments. |
| Operating cost | Support and internal effort over each of the three years. | Service scope, response targets and the internal team needed. |
| Transition and exit | Old-platform overlap and a stated exit allowance. | Anything already included elsewhere, and costs still unknown. |
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The workbook totals undiscounted costs. A blank means unknown; enter 0 only for a confirmed zero. Remove duplicate costs before comparing totals.
Full contents: 26 sections and 4 appendices
The brief you fill in
- 01 Organisation, contacts, and how to respond
- 02 Why you are moving
- 03 What exists today
- 04 Content inventory
- 05 Content model and editorial workflow
- 06 Integration register
- 07 URLs, redirects, and search continuity
- 08 Non-functional requirements
- 09 Localisation, brands, and regions
- 10 Constraints, budget, and timeline
- 11 Explicitly out of scope
The schedule vendors answer
- 12 Scope and deliverables
- 13 Content migration approach
- 14 Integration approach
- 15 Redirect and search continuity plan
- 16 Editorial workflow, roles, permissions
- 17 Training and enablement
- 18 QA and acceptance
- 19 Cutover and rollback
- 20 Hypercare and ongoing support
- 21 Team, ways of working, references
- 22 Commercials
- 23 Contract terms: IP, data, and exit
Evaluating the responses
- 24 Weighted scoring matrix
- 25 Red flags
- 26 RFP process timeline
Appendices
- A Content inventory sheet
- B Integration register
- C Redirect map
- D Clarification log
Published by WAYF. Version 1.1, September 2026.